Terms of Use

0.0 – Definition of Terms:

0.1 – Coop Content Ltd is a UK based independent platform for people to support content creators through crowd funding, subscription services, and product purchases (merchandise production or digital download for example).

0.2 – Coop Content Ltd also offers a social media service, content marketing and creator brand promotion through our website, email newsletters, and external social media presence.

0.3 – Coop Content Ltd is registered at: 71-75, Shelton Street, Covent Garden, London, England (UK), WC2H 9JQ.

0.4 – Within these terms: “we”, “us”, or “our” represents Coop Content Ltd. “Coop Content” refers to this website and all services offered within. Our Terms of Use may be referred to as: “terms”, “terms and conditions”, “terms of service”, or “terms of use”.

0.5 – To use our platform and services – in accessing any part of Coop Content: coopcontent.com – you agree to our terms and conditions. These terms apply to all users and browsers of the website. Please read carefully to ensure you are able to understand, accept, and agree to our terms of service before continuing.

0.6 – Our Privacy Policy, for how your data may be used, can be found here.

0.7 – Our Cookie Policy, for how your data may be used, can be found here.

0.8 – Sometimes we may need to update or amend our Terms of Use, Privacy Policy, Cookie Policy, Fees Breakdown, and Code of Conduct to keep in line with UK law and for operation of the site. In the event of the above we will notify all users in advance and upon release of the updates by: e-mail; the Home Page, Content Feed, and Activity Feed of Coop Content’s website; and through Coop Content’s social media presence.

0.9 – Continuing use of our services after any of the above policies are updated constitutes acceptance of the new terms.


1.0 – Terms of Service:

1.1 – You must be at least 13 years old at the time of creating your account with us, due to the nature of some content that may be encountered, and to be in line with the terms and conditions of our service providers. On creating an account we require accurate and honest information regarding yourself. This is important to us to ensure you have access to your account, but also because you are responsible for any content or conduct coming from your account.

1.2 – Your content and conduct on other platforms will not be taken into account in terms of your Sign Up as a general user of Coop Content. However, in becoming a creator your brand and reputation will be considered. Please be assured, no one will ever be outright banned or barred from the site, or from becoming a creator, but there may be some consequences for prior content or conduct issues on other platforms.

1.3 – This will be discussed with you directly and privately given your individual situation, and general information can be found on our Code of Conduct page.

1.4 – You may not under any circumstances indulge in illegal activities, all reported instances on Coop Content will be investigated and reported to the authorities if deemed a potential breech of the law. Furthermore, we would like for our users to refrain from, but not limited to, the following:

1.4.1 – Pornography: this includes any explicit sexual content intended to engender arousal in the consumer (hardcore, softcore, penetration, oral sex, masturbation, etc.) only. It does not include implied eroticism, artistic nude, and fictitious representation (e.g. – a sex scene in a romantic film, where the actors do not engage in actual intercourse), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.2 – Gambling: this includes the promotion and engagement in gambling of any king on or through Coop Content only. It does not include the fictitious representation of gambling in art or other content (e.g. – a casino scene in a film, where the actors do not engage in actual gambling), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.3 – Advertising: this includes the marketing, promotion, or sale of any products or services other than those offered by creators through Coop Content only. It does not include things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.4 – Spam or machine-generated content: this includes all content as it must be attributable to an individual or company acting within our terms of use and be of their own creation. It does not include things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.5 – Firearms and other weaponry, accessories, or ammunition: this includes the sale and production of weapons and associated items only. It does not include the use of weapons in art or other content (e.g. – as props in a video or image), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.6 – Fireworks or explosives: this includes the sale and production of fireworks only. It does not include the use of fireworks in art or other content (e.g. – as props in or the practical/special effect for a video or image), or things covered by Fair Use (e.g. – comedy, discussion, or criticism).

1.4.7 – Copyright or intellectual property infringement: this includes all content as it must be attributable to an individual or company acting within our terms of use and be of their own creation. It does not include things covered by Fair Use (e.g. – comedy, discussion, or criticism), but please refrain from making it too realistic;

1.4.8 – Impersonation: this includes all content as it must be attributable to an individual or company acting within our terms of use and be of their own creation, otherwise it may be considered a form of fraud. It does not include things covered by Fair Use (e.g. – comedy, discussion, or criticism), but please refrain from making it too realistic;

1.4.9 – Calls for or acts of violence: this includes all content as it is illegal. It does not include things covered by Fair Use (e.g. – comedy, discussion, or criticism), but please refrain from making it too realistic;

1.4.10 – Images, videos, or encouragement of physical harm, self-harm, or death: this includes all content as it may be viewed as calls for or acts of violence or potentially being in possession of evidence of a crime. It does not include the fictitious representation of physical harm, self-harm, or death in art or other content (e.g. – a fight, murder, or suicide scene in a film, where the actors do not engage in actual bodily harm or death), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.11 – Targeted harassment or abuse of animals, property, groups, organisations, or individuals: this includes all content as it is illegal. It does not include things covered by Fair Use (e.g. – comedy, discussion, or criticism), but please refrain from making it too realistic;

1.4.12 – Child pornography, exploitation, or abuse: this includes all content as it is illegal. It does not include the fictitious representation of child pornography, exploitation, or abuse (e.g. – a scene in a film, where the actors do not engage in actual paedophilia or abuse), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.13 – Adult services: this includes all content as it is illegal. It does not include the fictitious representation of prostitution, sex trafficking, or sexual exploitation (e.g. – a scene in a film, where the actors do not engage in sexual intercourse or a crime), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.14 – Drug use: this includes all content as it is illegal (including marijuana, cannabidiol or CBD, other cannabis-derived products, or any other controlled substances). It does not include the fictitious representation of drug use (e.g. – a scene in a film, where the actors do not engage in actual drug use), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.15 – Violates any legislation, promotes, or engages in the sale or distribution of prescription medication without a valid prescription: this includes all content as it is illegal . It does not include the fictitious representation of drug trafficking or the abuse of prescription medication (e.g. – a scene in a film, where the actors do not engage in actual drug trafficking or the abuse of prescription medication), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.16 – Defamation, liable, and slander: this includes all content as it is illegal . It does not include the fictitious representation of defamation, liable, and slander (e.g. – a court scene in a film, where the actors do not engage in actual defamation, liable, and slander), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.17 – Tax avoidance or fraud: this includes all content as it is illegal . It does not include the fictitious representation of tax avoidance or fraud (e.g. – a court scene in a film, where the actors do not engage in actual tax avoidance or fraud), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.18 – Hacking or the production, distribution, or installation of any form of malicious programs: this includes all content as it is illegal . It does not include the fictitious representation of hacking (e.g. – a hacking scene in a film, where the actors do not engage in actual hacking), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.19 – Theft or piracy (high sea or web based): this includes all content as it is illegal . It does not include the fictitious representation of theft or piracy (e.g. – a burglary scene in a film, where the actors do not engage in actual burglary), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.20 – Terrorism: this includes all content as it is illegal. It does not include the fictitious representation of terrorism (e.g. – a terrorist hijacking scene in a film, where the actors do not engage in actual terrorism), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.21 – Distribution of a group, organisation, or individual’s personal information: this includes, but is not limited to, the following: names (people, friends, family, etc.), addresses (residence, work, study, etc.), emails, social media profiles, phone numbers, videos or images, or any other identifying materials. Dox-ing (doxing, doxxing, or any other variant of spelling) will not be tolerated as it may lead to an actual crime: acts of or calls to violence, targeted harassment or abuse, defamation, hacking, or theft. It does not include the fictitious representation of dox-ing (e.g. – a blackmail scene in a film, where the actors do not engage in actual dox-ing), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.22 – Coordinated harmful activities: this includes, but is not limited to, the following: DDOS attacks, dog-piling, mass/false flagging, etc. Anything that may jeopardise or compromise the service, security, and/or integrity of Coop Content and/or any one of its users, service providers, or partners. Service denial or false accusations will not be tolerated as it may lead to an actual crime: acts of or calls to violence, targeted harassment or abuse, defamation, hacking, or theft. It does not include the fictitious representation of service denial (e.g. – an activism scene in a film, where the actors do not engage in a real DDOS attack), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.4.23 – Artistic representations of child pornography: this includes any explicit sexual content intended to engender arousal in the consumer (hardcore, softcore, penetration, oral sex, masturbation, etc.) only. This is because it is illegal in the UK. For example – Loli, Shota, Furry, etc. artwork is not allowed if the characters involved are specifically under 18. It does not include implied eroticism, artistic nude, or if the characters are definitively over 18 and the art style is aesthetic only (e.g. – a sex scene in a romantic graphic novel, where the characters are stated as over 18, but have slim/petite figures), or things covered by Fair Use (e.g. – comedy, discussion, or criticism);

1.5 – We reserve the right to immediately terminate your account and to notify authorities as necessary should any illegal content of conduct be detected or reported coming from your account.

1.6 – You may have more than one account with us on the condition they represent clearly different fields of interest. For example: a Coop Content page for your music and a Coop Content page for your graphic designs. However, any illegal activity from one account will be held against the account holder, and all accounts related to the holder will be terminated in response.

1.7 – We will also give notice on accounts where we have suspicion of them being dummy or bot accounts. This is of particular concern for those that sign up to become a creator, as we have a Cooperative Profit Share (Section 4.0) system to encourage site growth and greater rewards for creators. If someone has multiple accounts, but does not follow the Code of Conduct to qualify for a cut of the Profit Share, we will investigate and respond in keeping with our procedures.

1.8 – Our Code of Conduct, for how deal with bans and appeals, can be found here.

1.9 – Although we reserve the right to refuse service, we will only terminate service if our terms and conditions are broken, as explained above. Denial of service may only be employed in a situation where the user is known for previous abuse of our services, which eventually ended up in a long term ban. Otherwise it may be employed when a repeat offender from another platform attempts to migrate to Coop Content and their actions have constituted prior illegal activity (e.g. – a known hacker that could pose a genuine threat to the security and integrity of the site, it’s users, and their data).

1.10 – Use of Coop Content is presented “as is” without guarantee that use of services will be error free or under warranty. Though we will always strive to provide the best service we can – and will always resolve technical issues as quickly as we are able – the user must accept that issues may arise in the running of the site.

1.11 – We reserve the right to end any and all platform services at any time and for any reason.


2.0 – Ownership and Copyright:

2.1 – You retain all legal rights and ownership to any content you create and share on Coop Content that is of your own creation. You also retain all legal rights and ownership to any content you upload to Coop Content for your Creator Page, as a Product, as Premium Content, or as part of any kind of branding that is of your own creation.

2.2 – As defined under UK law, no registration of copyright is required upon the creation of any content, so long as you can provide proof that it is of your own creation. However, this may be different for your own country, and if further legal steps are required for copyright protection in your own country you are responsible for acting upon them.

2.3 – The basics of UK Copyright law can be found here.

2.4 – If you are using someone else’s content without their explicit consent, this must be done under the guidance of Fair Use. As defined under UK law fair usage can be applied to the following situations: Non-commercial research and private study; Text and data mining for non-commercial research; Criticism, review, and reporting current events; Teaching; Helping disabled people; Time-shifting; Parody, caricature, and pastiche; Certain permitted uses of orphan works; Sufficient acknowledgement; Fair dealing.

2.5 – However, this may be different for your own country, and if further legal steps are required for Fair Use in your own country you are responsible for acting upon them.

2.6 – The basics of UK Fair Use law can be found here.

2.7 – You may not use any of Coop Content’s own content/branding without explicit written permission other than ias part of things covered by Fair Use (e.g. – comedy, discussion, or criticism). Any use of Coop Content’s likeness in the above way should not be considered endorsement by Coop Content – including but not limited to the opinions or beliefs of its users politically, artistically, ideologically, or philosophically. Any use of Coop Content’s likeness in the above way should be neutrally considered as our platform’s content/branding.


3.0 – Legal Responsibilities:

3.1 – In using our services you accept that we are not responsible for the content you publish. You are responsible for ensuring that it is in accordance with our terms of use, the laws of your own country, and that these may be subject to change at any time.

3.2 – Users may report your content for violation of their own country’s laws, and although it may not be in breech of your own country’s laws, it could still be in breech of our terms of service.

3.3 – You are responsible for your own tax and legal obligations. We will collect from your subscribers, as part of the payment processing service we provide, VAT based on the standard 20% under UK law. This will be forwarded along with the rest of your subscriptions, donations, and merchandise sales; minus the fees taken by Coop Content for hosting and promotion, and those taken by our payment processor.

3.4 – Our Fees Breakdown, for everything regarding finances, can be found in Section 5.0 below.

3.5 – However, we are not an accounting service, so no other actions will be taken on your behalf. Furthermore, as you are to be considered a Sole Trader or Private Limited Liability Company – a self employed individual or SME (small to medium enterprise) as described under UK law – you will be responsible for declaring your own income and calculating the appropriate taxes as defined by your own country.

3.6 – As Coop Content will be open to external audit like any other Private Limited Liability Company, we advise that you do your own accounting as regularly and accurately as possible. If we are made to declare a full financial breakdown to the UK Government (HMRC) or an independent regulatory body, we will have to include all income from Subscribers and all outgoings to Creators.

3.7 – If this leads to you being audited or investigated for financial misconduct, we hold no legal responsibility for this or any repercussions you may experience as a result. Nor will you attempt to seek regress against Coop Content in the above circumstances.

3.8 – Should you incur legal complications or are sued while in use of our services, you agree to grant full indemnity and immunity to Coop Content and all related partners/services.


4.0 – Cooperative Profit Share:

4.1 – Duration and Regularity of Use by a Creator to Qualify:

4.1.1 – A Creator must have been Registered with Coop Content for at least 6 months;

4.1.2 – A Creator must be active with a frequency of at least 1 Login per week;

4.1.3 – A Creator with Donations must have at least 10 regular donors active per month;

4.1.4 – A Creator with Subscriptions must release at least 1 piece of Premium Content per month (plus 4.1.3 – replacing “donors/donations” with “subscribers/subscriptions”);

4.1.5 – A Creator with (a) crowd funding Project(s) must have successfully funded at least 1 in the last 6 months;

4.1.6 – A Creator with Products (digital downloads, merchandise, etc.) must sell at least 1 per month.

4.2 – Under Investigation or in receipt of the Results of Reported Content or Conduct:

4.2.1 – If a Creator is currently under investigation for a Stage 1 or 2 breach of our Code of Conduct they receive their Profit Share as normal, as this is likely to be something minor and/or irregular;

4.2.2 – If a Creator is currently under investigation for a Stage 3 or 4 breach their Profit Share will be held until the end of the inquiry. If the Creator is found innocent they will receive it as normal. If they are found guilty their Profit Share is forfeit and absorbed back into the amount saved for all Creators;

4.2.3 – If a Creator is currently under investigation for a Stage 5 breach their Profit Share is forfeit and absorbed back into the amount saved for all Creators.

4.3 – The reason Stages 3 to 5 are treated more harshly is because they would also be under a Level 1 to 3 Probation respectively. This means they have had repeated proven violations of our Code of Conduct, or are refusing to accept the Results of an investigation even if the evidence does not support their position.

4.4 – Exploitation of Qualifiers to Mine from the Profit Share and use of Bot Accounts:

4.4.1 – As stated in Sections 1.5 and 1.6 above, it is acceptable to have multiple accounts for differentiation between brands and/or categories of interest;

4.4.2 – We do not accept Dummy or Bot accounts, as all Content produced and Conduct engaged in must be attributable to an individual or corporate entity (Sole Trader or Limited Liability Company);

4.4.3 – The only exception to this would be something like a “Shit-Post-Bot” meme generator, where the human operator behind it is capable of fulfilling the other Qualifiers from Sections 4.1 and 4.2 above.

4.5 – We predict that this whole Section will be open to change more regularly than the rest of the Terms of Use, as we encounter any other potential Exploits, and fairer/more balanced Qualifiers for Creators to get the most out of the Cooperative Profit Share.


5.0 – Fees Breakdown:

5.1 – Fees Applicable to Creators:

5.1.1 – 3% will be taken by Coop Content from all Donations and Subscriptions hosted on and sold through the site,

5.1.2 – 3% will be taken by Coop Content from all successfully completed crowd funding Projects hosted on and sold through the site;

5.1.3 – 3% will be taken by Coop Content from all Digital Downloads hosted on and sold through the site;

5.1.4 – 3% will be taken by Coop Content from all Merchandise produced (via our partner Printify) and sold through the site;

5.1.5 – 3.4% + £0.20 per transaction for Payment Processing provided by PayPal (the percentage will reduce as we process more money per month, but the £0.20 will not change);

5.2 – We will attempt to group all recurring payments to a single date, so that this reduces the number of transactions to one overall, and hopefully save everyone money on Payment Processing Fees;

5.3 – EACH Creator Account, even if an individual or corporate entity (Sole Trader or Limited Liability Company) has multiple accounts for different brands and/or categories of interest, will be charged the Fees appropriate for the Products and Services offered by Coop Content that they have opted to use.

5.4 – Fees Applicable to other Users:

5.4.1 – 20% VAT (as per UK standard) will be added to all purchases (digital downloads, merchandise, donations, subscriptions, projects, etc.);

5.4.2 – We will attempt to set VAT rates as per the requirements of a given Creator’s tax laws, as set by their country of residence, or whichever government they require to pay taxes to, which could see lower or no VAT on some products/services;

5.5 – Coop Content will take the VAT it requires from Section 5.4.1 as per the Fees Applicable to Creators (Sections 5.1.1 to 5.1.4).

5.6 – Coop Content will then forward the remaining VAT along with any other funds collected from purchases (digital downloads, merchandise, donations, subscriptions, projects, etc.) to the Creator at their defined payment intervals.

5.6 – Examples of each transaction type will now follow including all fees highlighted above:

5.6.1 – Donations/Subscriptions: on a £10 sub a Subscriber pays £12.33 in total (£10 sub + £2 = 20% VAT + £0.33 = 2.75% P.P.), then the Payment Processor takes £0.33 (2.75% of total amount) and Coop Content takes £0.36 (£0.30 = 3% Fees + £0.06 = 20% VAT), and the Creator receives £11.64 (£10 sub + £2 = 20% VAT – £0.36 = C.C. Fees and VAT). The Creator is then responsible for their own taxes and VAT payments, so they pay £1.94 in VAT and are left with £9.70 from the original £10 sub;

5.6.2 – Crowd Funding Project: on a £10 pledge a Backer pays £12.33 in total (£10 pledge + £2 = 20% VAT + £0.33 = 2.75% P.P.), then the Payment Processor takes £0.33 (2.75% of total amount), and the remaining £12 are held until the Project is completed. If the Project reaches its goal then then the rest of the process continues as above;

5.6.3 – Digital Download: on a £10 item a Purchaser pays £12.33 in total (£10 item + £2 = 20% VAT + £0.33 = 2.75% P.P.), then the Payment Processor takes £0.33 (2.75% of total amount), and the rest of the process continues as above;

5.6.4 – Physical Merchandise: on a £20 item a Purchaser pays £27.74 in total (£20 item + £4 = 20% VAT + £3 = Postage + £0.74 = 2.75% P.P.), then the Payment Processor takes £0.74 (2.75% of total amount), and Printify takes £12.60 to £17.40 (£8 to £12 = Production Costs + £1.60 to £2.40 = 20% VAT + £3 = Postage). Of the £9.60 to £14.40 remaining, Coop Content takes £0.00 to £4.80 (£0.00 to £4 = 3% Fees + £0.00 to £0.80 = 20% VAT), and the Creator receives £9.60 (£20 item + £4 = 20% VAT – £9.60 to £14.40 Production Costs and VAT – £0.00 to £4.80 = C.C. Fees and VAT). The Creator is then responsible for their own taxes and VAT payments, so they pay £1.60 in VAT and are left with £8 from the original £20 item;

5.7 – We have worked out taxes, VAT, production costs, postage, and all applicable fees based on the information we have amassed above. This is all correct at the time of writing, but may be in need of change as and when new laws or costs come into effect. We will update this Section (5.0) if/when required and will update all users through the usual processes, also explained above (Section 0.7).


6.0 – Refunds:

6.1 – As per any of the examples above, if a Refund is required for anything, the full amount will be given back to the User requesting the Refund, MINUS any Postage or Payment Processing costs which are unfortunately forfeit.

6.2 – The refund will be processed our end within 48-72hrs and may take between 5-10 working days to clear back into the User’s personal bank account, depending on their bank’s location and individual processes.

6.3 – In the case of any Physical Merchandise, this may take a little longer because Printify will also be involved. This may add another 48-72hrs onto the processing time.

6.4 – To request a refund for a Donation, Subscription, or crowd funding Project, please use the Contact Us form, and you MUST include the Order Number in question, along with the other required information. We will be in touch as soon as possible to inform you of the progress.

6.5 – To request a refund for a Digital Download, please use the Contact Us form, and you MUST include the Order Number in question, along with the other required information. We will contact the Creator to negotiate a refund, though please bear in mind that this may not be possible for Digital Downloads due to potential piracy issues.

6.6 – To request a refund for Physical Merchandise, please use the Contact Us form, and you MUST include the Order Number in question, along with the other required information. We will contact Printify so that they are ready for the return of the item and can return their Production Costs +20% VAT to us. You will then be informed to return the item to the Shipping Address printed on the packaging, and we will receive the funds back from Printify once the item has been received by them. Please be aware that any additional Postage costs cannot be reimbursed.

6.7 – In the case of crowd funding Projects that do not reach their goal, but a refund has not been requested beforehand, a refund will be automatically processed by Coop Content. We will be in touch as soon as possible to inform you of the progress.

6.8 – If a Creator currently has funds being stored by Coop Content, awaiting release on their designated payment date, the amount required for a refund will be taken from this account and documented on their statement for that payment period.

6.9 – If a Creator does not currently have funds stored by Coop Content, as they have just been released on their designated payment date, but they will have more coming during the next payment period; a hold will be placed on their account and the amount required for the refund will be settled before any other funds are stored, and this will be documented on their statement for that payment period.

6.10 – If a Creator does not currently have funds stored by Coop Content, and they will not have more coming during the next payment period; the amount required for the refund will be settled by Coop Content, and the debt will be chased and collected from the Creator for the refunded amount +3% as a recovery fee.